Quality Assurance & Control Leadership

Background: Trained in quality management system fundamentals at Ford Motor Company and experienced in leading quality assurance and control initiatives at various companies of all sizes across multiple industries.

Key Definitions per Qualio: “QA is process-oriented, and it focuses on preventing quality issues. QC is product-oriented and focused on identifying quality issues in manufactured products. Another way to understand this distinction is actions vs. results.”

Examples of Accomplishments:


Industry

Deliverable


Paper Printing

Reduced top errors, improving performance of each one by at least 75%; improved FPY (First Pass Yield) from 94% to 98%


Paper Printing

Reduced internal cutting rejects by 95% within two months


3D Printing

Developed process improvements, in-process quality initiatives, and quality control best practices that improved quality across all current products by 42%


3D Printing

Turned around poor supplier performance by 60% within three months; developed solutions for supplier sourcing, manufacturing capability, and quality controls


3D Printing

Reduced warranty concerns by 25% through improved data integrity and customer experience initiatives; equated to $1M in cost saving opportunities


Automotive

Developed quality improvements and prevented customer recalls for engine operations through statistical analysis and improved algorithms; resulted in 25% quality improvement and annual cost savings of $750K


Automotive

Led performance measurement and improvement projects; statistically analyzed operations metrics to identify continuous improvement actions, resulting in 20% increase in manufacturing quality and delivery of products